Refund policy

We're here to ensure you have a positive shopping experience. If you encounter any issues with your order, please contact us within 5 days of delivery. If a return is necessary, please send the item back within 14 days of delivery.

I don't accept exchanges or cancellations, but your satisfaction is important to us, so please get in touch if you encounter any problems with your order.

Please note that we can't accept returns for the following items unless they arrive damaged or defective:

• Custom or personalised orders
• Digital downloads

Conditions of Return: Buyers are responsible for return postage costs. To ensure a successful return, please make sure the item is returned in its original condition. If it's not, the buyer may be responsible for any loss in value.